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Jacketosa Ltd
Company Number: 15769777 
128 City Road
London, EC1V 2NX
United Kingdom
Email: support@jacketosa.com
Phone: +44 7453 194527


Opening Hours
Mon-Fri: 11:00 AM – 6:00 PM GMT

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FAQ

Please read our frequently asked questions before sending us a message.

Does Free Shipping apply to all countries?

Yes, Free Shipping applies to all countries.

None of the given sizes seems to fit me perfectly; can I have a custom fit?

Yes, of course. we can make custom made jacket for you.

you can contact us and our representative will get back to you and will guide you on taking your correct measurements.

How long would it take for a product to be received at my place?

The Processing and Handling time will take 1-5 Working days and our delivery time is 5-7 working days.

Will my parcel be charged customs and import charges?

In most cases, any customs or import duties are charged once the parcel reaches its destination country.

Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).

Jacketosa has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

What do I do if I receive a faulty item in my order?

Please contact us within 30 days from the delivery of the item. if you receive a faulty item. If 30 days has been passed we would not be able to help you.

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128 City Road
London EC1V 2NX
United Kingdom
Email: support@jacketosa.com
Tel: +447453194527
11:00 AM – 6:00 PM GMT
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